Reck, Ross; Dr.

/Reck, Ross; Dr.

Ross Reck: Nice Managers Get The Best Results

Being Nice! A number of years ago, a group of researchers studied 16,000 corporate executives.  They found that the "high achievers" in the group tended to be every bit as concerned with people as they were with profits.  The "medium achievers" were concerned only with performance numbers, while the "low achievers" were obsessed with their [...]

2017-09-14T16:29:30+00:00 September 14th, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: The Secret To True Happiness

Mr. Reik is right I came across an interesting quote made by a psychologist named Theodore Reik [2] nearly 50 years ago.  It went, "In order to be happy oneself, it is necessary to make at least one other person happy."  He went on to say, "The secret to human happiness is not in self-seeking, [...]

2017-09-13T02:00:52+00:00 September 13th, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: Life Is Short, So Lighten Up!

Courtesy, William J. Clinton Presidential Library Maya Angelou appeared on the Oprah Winfrey show recently and said, "I've learned that you can tell a lot about a person by the way he or she handles these three things: a rainy day, lost luggage and tangled Christmas tree lights."  Maya is right on the [...]

2017-09-12T23:39:05+00:00 September 12th, 2017|Reck, Ross; Dr.|0 Comments

Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]

Now Available from for $15.99 Available from There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and [...]

Ross Reck: Avoid Saying The Wrong Thing At The Tempting Moment

Ross Reck writes: Part of our interpersonal success is tied to saying the right thing at the right time.  But an even larger part of that success is tied to our being able to avoid saying the wrong thing at the tempting moment.  There are times when we so want to tell somebody off or [...]

2017-09-05T21:13:17+00:00 September 5th, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: Improving Your Effectiveness In Dealing With People

Make me feel important! A Legacy of Giving Mary Kay Ash, the founder of Mary Kay Cosmetics, said many times, "Everyone has an invisible sign hanging around his or her neck that says, 'Make me feel important!'"  What Mary Kay meant was that people have a very strong need to have their worth [...]

2017-09-01T15:07:37+00:00 September 1st, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: Competition

Competition Competitive behavior--making yourself look good at the expense of those around you--is poor preparation if you expect to move up in an organization.  While stealing another person's ideas or taking credit for someone else's accomplishments may seem to move you along more quickly at the lowest levels of an organization, it won't take you very [...]

2017-09-01T14:45:21+00:00 September 1st, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: The Quickest Way To Earn Respect

Earning Respect Ross Reck, "Many people go through life thinking they’re entitled to be respected by those around them and then they whine when they don’t receive it.  What these people fail to understand is that respect is not something you’re entitled to, it’s something that must be earned through action.  And the quickest way to [...]

2017-08-29T17:02:04+00:00 August 29th, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: Doing the Right Thing

  The Right Thing Doing the right thing makes you look good and it energizes those around.  Often we are faced with situations where we ask ourselves, "Should I do the right thing or take the easy way out?" I was on a Hertz Rental Car bus not long ago at Chicago's O'Hare International Airport.  [...]

2017-08-21T19:32:25+00:00 August 18th, 2017|Reck, Ross; Dr.|0 Comments

Ross Reck: One Of Life’s Most Difficult Lessons

Micromanaging One of life's most difficult lessons is to come to grips with the fact that the tools that have taken you to where you are, are not the tools that are going to take you to the next level.  For example, micromanaging, where you are constantly looking over other people's shoulders, may work well [...]

2017-08-19T17:43:31+00:00 August 18th, 2017|Reck, Ross; Dr.|0 Comments