Ross Reck, “Many people go through life thinking they’re entitled to be respected by those around them and then they whine when they don’t receive it. What these people fail to understand is that respect is not something you’re entitled to, it’s something that must be earned through action. And the quickest way to earn it is to go the extra mile when people don’t expect it–things like staying late at work to help a coworker complete a project, stopping to help someone change a tire in the parking lot or publicly giving someone credit where credit is due. Yes, it takes a little extra effort, but the people whose lives you’ve touched now respect you for what you’ve done. This means they will be saying nothing but good things about you for a long, long time and, if you ever need a favor from one of them, you can be sure the answer will be an enthusiastic yes! There’s also a bonus–you’ll feel really good about yourself for having done these things.” 
- 100% Employee Engagement Guaranteed! Newly Revised [Kindle & Paperback Editions]
Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers. This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%. If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.