A vivacious checker named Ghana works at the Fry’s supermarket near my home. Whenever I shop and she’s working, her check-out line is always much longer than any of the others and it’s filled with people who choose to stand in line a little longer just for the opportunity to talk to Ghana. Why? Because Ghana truly cares about her customers, and it shows. She’s always wearing a smile, knows your name and is aware of what’s going on in your life. In addition, when she asks a question about you or your family, she actively listens to what you have to say. When you’re finished interacting with Ghana, the glow she ignited in you follows you all the way home. We can all be like Ghana. All we have to do is care and let it show.
