The Golden Rule
Treating others the way you want to be treated is often referred to as the Golden Rule. The reason it’s called the Golden Rule is that it has such a high payoff associated with it. People absolutely crave to be treated with kindness and respect. So, when you treat them this way, you almost always make their day. As a result, they are both happy and excited. When people are happy and excited, they feel compelled to do something extra nice for the person who made them feel that way.
If you practice the Golden Rule with any degree of consistency, in no time at all you’ll start to accumulate this vast army of people who absolutely can’t do enough for you. I refer to this army as your Personal Army of Advocates. When this army starts to fall in place, whatever you’re trying to accomplish becomes so much easier because you all of these people excited about helping you. So, give the Golden Rule a try. You’ve got nothing to lose and a very bright future to gain.
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Kindle and Paperback Editions available from Amazon.com Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers. This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%. If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.
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Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]
The Big Cheat by David Cay Johnston
Lightspeed: The Ghostly Aether and the Race to Measure the Speed of Light by John C.H. Spence
The Inner Work of Racial Justice: Healing Ourselves and Transforming Our Communities Through Mindfulness
