Reck, Ross; Dr.

Maya Angelou appeared on the Oprah Winfrey show recently and said, "I've learned that you can tell a lot about a person by the way he or she handles these three things: a rainy day, lost luggage and tangled Christmas tree lights."  Maya is right on the money.  If you can negotiate events like this with a smile on your face, then you're the kind of person who is getting the most … [Read more...] about Ross Reck: Life Is Short, So Lighten Up!

Ross Reck writes: Part of our interpersonal success is tied to saying the right thing at the right time.  But an even larger part of that success is tied to our being able to avoid saying the wrong thing at the tempting moment.  There are times when we so want to tell somebody off or give them a piece of our mind because, at the time, it would make us feel so good.  In … [Read more...] about Ross Reck: Avoid Saying The Wrong Thing At The Tempting Moment

Make me feel important! Mary Kay Ash, the founder of Mary Kay Cosmetics, said many times, "Everyone has an invisible sign hanging around his or her neck that says, 'Make me feel important!'"  What Mary Kay meant was that people have a very strong need to have their worth validated on a regular basis.  She also went on to say, "Never forget this message when working with … [Read more...] about Ross Reck: Improving Your Effectiveness In Dealing With People

Competition Competitive behavior--making yourself look good at the expense of those around you--is poor preparation if you expect to move up in an organization.  While stealing another person's ideas or taking credit for someone else's accomplishments may seem to move you along more quickly at the lowest levels of an organization, it won't take you very far. The reason is, … [Read more...] about Ross Reck: Competition

Earning Respect Ross Reck, "Many people go through life thinking they’re entitled to be respected by those around them and then they whine when they don’t receive it.  What these people fail to understand is that respect is not something you’re entitled to, it’s something that must be earned through action.  And the quickest way to earn it is to go the extra mile when people … [Read more...] about Ross Reck: The Quickest Way To Earn Respect