Art Fettig's Monday Morning Memo March 9, 2009 800-441-7676 or 919-732-6994 artfettig@aol.com In This Issue o Climbing An Icy Hill o Say Something Good o Visit Our Website o Points To Ponder o A Little Humor o Quote of the Week o To Subscribe Climbing an Icy Hill Sunday we drove over to a beautiful little mountain village named Cashiers, in the Blue Ridge … [Read more...] about Climbing an Icy Hill by Art Fettig
Ross Reck – When Your Window Of Opportunity Opens–Go For It!
I sat next to an account manager for Coca Cola on a plane ride to Phoenix who shared an interesting story with me. She had been trying for many years to get the soft drink syrup account for one of the larger convenience store chains in Phoenix. The problem, however, was that the competition had a “lock” on the business. Rather than give up, this woman continued to call on … [Read more...] about Ross Reck – When Your Window Of Opportunity Opens–Go For It!
Getting Customers To Sell For You by Ross Reck
Getting Customers To Sell For You I have my cars fixed by an establishment called Don's Repair. Although this place was a little out of the way for me, Don's prices were good and when Don fixed something, it stayed fixed. So I started referring some of my friends to Don. They were also impressed with the quality of Don's service and began referring their friends. As a … [Read more...] about Getting Customers To Sell For You by Ross Reck
Maintaining Relationships: High-Touch, Not High-Tech by Ross Reck
While electronic communication makes it possible for us to exchange information rapidly, it falls short when it comes to the caring and feeding of personal relationships. Relationships occur between two people and people need periodic personal touches from the other person if the relationship to remain vibrant. So get out from behind your computer screen and visit some of these … [Read more...] about Maintaining Relationships: High-Touch, Not High-Tech by Ross Reck
Don’t Close Sales, Open Relationships
I had a financial planner call on me several years ago. His first comment as he walked into my office was, "I'm not here to sell you anything." I remember thinking to myself at the time, "What a refreshing approach." The gentleman went on to say that what he really wanted to do was to get a feel for some of my personal financial goals. Then at our next meeting, he would … [Read more...] about Don’t Close Sales, Open Relationships